Skip to content

FAQ

Can the cards be used with many people?

It's most useful to use the cards in a one-on-one conversation, but preferably with no more than two or three people. The questions are very in-depth, and the conversation requires a safe space to answer them openly.

How long does shipping take on average?

Shipping within Germany takes approximately 2-3 days. Shipping to Austria and Switzerland takes approximately one week. Shipping within the EU takes 8-15 days.

How can I contact customer service?

If you have any further questions or suggestions, please contact hallo (@) wiegehtesdirwirklich.com

Where is the company headquartered?

How Are You Really? is part of the small international company How Are You Really? Group OÜ, based in Estonia. We produce and sell relationship card games and self-reflection journal cards internationally. Read more about us here .

Does the shipping fee include customs duties?

Our warehouse is located in Berlin, Germany. Unless otherwise stated, international shipping costs do not include import taxes. These charges are the buyer's responsibility.

Can I return my product?

Yes. Returned items must not show any visible signs of wear. You can send your return to the following address:

Acut Fulfillment GmbH
c/o HOW ARE YOU REALLY? GROUP

Motzener Str. 36-38 / Gate 28
12277 Berlin

Please include your name and order number in the package so we can identify it.